Shipping

Shipping for  CosmicDeva Handmade Crystal Necklaces, Bronze, Silver Jewelry:

  • items in stock ship within max. 3 business days 
  • partner products (accessories & bestseller collection) Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please do not panic if it does not show up immediately, it's on its way (please email us for tracking)  :)
  • custom made/ made to order items take 2-4 weeks to ship.
  • Printed items with CosmicDeva original designs like t-shirts, poster, mugs, etc. ship within 6-8 days after payment received from our print manufacturer directly
  • shipping cost are calculated by weight , you can choose from several shipping options
  • orders over 150 $ are shipped with signature on delivery!
  • Items are shipped out first class mail with tracking within the US and regular mail for international unless you choose other options
  • ALABAMA residents have to pay additional SALES TAX
  • TRACKING https://www.aftership.com/en/courier

Custom items/ Made to order items:

For items made to order from CosmicDeva, please allow a fabrication time of up to two - four weeks after purchase. (that is the MAXIMUM time - usually, your item will be ready in a couple of days). Items are shipped out first class mail with tracking within the US and regular mail for international if no other options chosen.

 

INTERNATIONAL ORDERS - CUSTOM DUTIES/ IMPORT RULES

Buyer (Customer outside the USA)  is responsible for VAT and customs import fees. It is your responsibility to know your countries import rules and regulations. This would include knowing whether or not you may need to pay for any applicable custom duty and/or import VAT that may be levied on your purchase once it reaches your country. 

The general amount for the duties and taxes fee is about 20% of the dollar amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. Please be aware that you may have to pay customs fees and or duties, these fees are set by your government and are the responsibility of the buyer.

COSMICDEVA cannot control and is not responsible for any duties/taxes applied to your order/ package. You will be responsible for paying additional charges for customs clearance. 

Customs policies vary widely from country to country; please contact your local customs office or postal service for further information. Note, in rare occasions custom agents may delay delivery of some packages.

If you are living in the UK it is VERY likely that you will have fees to pay, we cannot and will not reimburse you for these fees.

 

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All International sales/purchase are Final!!

We don't ship to countries were tracking is not available.

Please allow 10-15 business days for delivery, but it can take up to 6-10 weeks for your item to arrive depending on the destination country, customs passage, and various other factors like weather, holidays, and postal strikes. Please be patient while your item is in transit.

 

IMPORTANT:  We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information.

We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer. If the package is returned, buyer accepts all costs incurred to reship as well as the cost of return postage fees for undeliverable packages sent via First Class, First Class International, Priority Mail International Flat Rate Envelopes and Small Flat Rate Priced Boxes or any other carrier. If the package becomes lost or damaged during its failed delivery attempt to the wrong address, the buyer accepts all responsibility.

Please read our: RETURN_REFUND POLICY